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Privacy Policy

Effective Date: JUNE 2026

1. Introduction

Guanacaste Property Media (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal data.
 

By using our website or contacting us through our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Full name

  • Email address

  • Telephone number

  • Property address or location

  • Details about your photography request

  • Booking information

  • Payment information necessary to process your booking

 

We may also automatically collect certain technical information when you visit our website, including:

  • IP address

  • Browser type and device information

  • Pages visited

  • Date and time of your visit

  • Website usage data through cookies and analytics tools

3. How We Use Your Information

We use the information collected to:

  • Respond to inquiries and provide quotations

  • Schedule and manage photography appointments

  • Process online bookings and payments

  • Communicate important information regarding your session

  • Deliver photography services and final images

  • Improve our website, services, and customer experience

  • Monitor website performance and visitor behavior

4. Payment Processing

Online payments are securely processed through third-party payment providers. Guanacaste Property Media does not store your full credit card or payment details on its own servers.

Please refer to the privacy policies of the relevant payment providers for more information on how your payment information is handled.

5. Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and understand visitor behavior.

These may include services such as Google Analytics and other website performance tools.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

6. Third-Party Services

We may share necessary information with trusted third-party service providers that help us operate our business, including:

  • Website hosting providers

  • Online booking software

  • Payment processors

  • Email communication platforms

  • File delivery and gallery platforms

  • Website analytics services

These providers are only permitted to process information necessary to perform their services.

7. Image Privacy & Property Information

Photographs taken during a photography session may contain images of your property, interior spaces, views, and surrounding areas.

Unless otherwise agreed in writing, Guanacaste Property Media may use selected images for its website portfolio, social media, marketing materials, and promotional purposes as described in our Terms & Conditions.

If you require additional privacy or do not wish your property images to be used for promotional purposes, please notify us before the photography session.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Maintain business and accounting records

  • Resolve disputes

  • Meet legal and tax obligations

When information is no longer required, it will be securely deleted or anonymized where appropriate.

10. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information where legally permitted

  • Withdraw consent for certain processing activities

  • Object to certain uses of your information

To exercise these rights, please contact us using the details below.

11. International Visitors

Guanacaste Property Media serves clients from various countries. By providing your information through our website, you acknowledge that your information may be processed and stored in countries where our service providers operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

13. Contact Information

Guanacaste Property Media
Playas del Coco, Guanacaste, Costa Rica
Email: gpm@gmail.com
Website: www.guanacastepropertymedia.com

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